Operation Manager (Ecommerce)

Job description

JD : Operation Manager

Industry - Ecommerce / Textile /Clothes .

Salary - 4Lpa To 6 Lpa E

Experience - 3yres to 5 yrs immediate joiners only

Male preferred

We are hiring an Operations Manager to oversee our e-commerce operations. This role will be responsible for managing end-to-end order processing, coordinating with logistics partners, optimizing costs, and ensuring timely deliveries. The ideal candidate will bring strong operational expertise, leadership skills to manage a small team, and the ability to collaborate across functions to deliver seamless customer experiences.

How You Will Add Value (Core responsibilities):

 Manage end-to-end operations for e-commerce channels, ensuring smooth order flow and process adherence.

 Define and implement SOPs for purchase order (PO) processing and coordinate across teams while adhering to defined TATs.

 Collaborate with logistics partners to streamline the delivery process and drive timely, efficient order fulfillment.

 Monitor and optimize logistics costs to ensure cost-efficiency.

 Handle and resolve marketplace/e-commerce order-related queries within deadlines.

 Lead and manage a team of 2–3 members, providing guidance and performance support.

 Work closely with cross-functional teams (Marketplace, Finance, Customer Support, etc.) to ensure seamless operations.

What You Bring to The Team (Experience & Education) :-

 Graduate/Postgraduate with 3–6 years of experience in e-commerce operations.

 Strong understanding of marketplace processes, order management, and logistics.

 Excellent coordination and problem-solving skills.

 Ability to work in a fast-paced, growth-oriented environment.

 Strong communication and leadership skills with experience in managing small teams.

Interested Candidates Can Conatct on - 9171730707

share cv - shivani.samundre@white-force.in