Senior Team lead / Associate Manager - Business Development

Job description

Roles & Responsibilities:

• Data science-driven targeting of the users requires loans.

• Should have good knowledge of dialer, running campaigns over dialer. prioritizing

campaigns, follow-ups, and required dialing attempts over dialer using data-driven

strategies.

• Should be able to differentiate the attributions between the different marketing

channels (calling, CRM, Performance), to find exact contributions by the calling alone

on the similar data/user targeted through different marketing channels.

• Good knowledge of the user profile, which is the deciding factor for loan approvals.

• Work as a Telesales Manager– handling data and files, and checking the quality and

productivity of the team.

• Driving sales targets by acquiring new clients and growing business from existing

clients.

• Doing Daily call audits for the team, the agency, and the agents, and making

necessary reports.

• Manage team and agency performance, related to the assigned process.

• To ensure all members of the team are fully informed of targets and current sales

positions.

• To be a proactive member of the team and support all calls.

• To collate, analyze,and utilize call statistics to manage and improve the sales

performance of the team.

• Good in Analytics and strategies.

• To ensure that the Call Center KPIs are met.

• Implementing sales strategies.

• Monitoring & Evaluating the performance of the sales agencies.

• Setting weekly and monthly sales targets.

• Compiling and presenting sales reports.