Back Office Operation Executive

Job description

Position Overview

We are looking for a detail-oriented and proactive Back Office Operations Executive to join our team. The role involves managing day-to-day operational and support tasks to ensure smooth functioning of business processes. The ideal candidate should be organized, accurate, and able to handle multiple tasks with efficiency.

Key Responsibilities

Manage and maintain records, databases, and documentation with accuracy.

Process and verify data entries, ensuring all information is updated and error-free.

Handle backend support for various teams such as operations, customer service, customer refund/replacement.

Coordinate with internal departments to ensure smooth workflow and timely resolution of queries.

Monitor standard operating procedures.

Support in process improvements.

Requirements

Bachelor’s degree.

1–3 years of experience in back-office operations or data management (freshers with strong skills may also apply).

Strong computer skills (MS Office – Excel, Word, PowerPoint).

Good typing speed and attention to detail.

Strong organizational and multitasking abilities.

Good written and verbal communication skills.

Ability to work independently as well as in a team.

Key Skills

MS Excel (VLOOKUP, Pivot Tables preferred)

Problem-Solving Skills

Time Management

Work Conditions

Location: Gurgaon

Work Mode: On Site.

Working Hours: 10am – 6pm with 1 week off rotational.