Job description
ROLES AND RESPONSIBILITIES :-
- Order Collection, Nurturing Leads, Boosting retail primary and SPD sales.
- Servicing the collected order & communicate with relevant stakeholders.
- Payment collection & executing order.
- Create Performa invoice from the accounts department.
- Organize the loading plan once the dealer has completed the full 100% payment. .
- Forward the loading plan to the production and dispatch departments via email. .
- Upon receiving the dispatch date, generate a tax invoice through the accounting department. .
- Resolving Dealer Complaints.
- Analyze the complaints & ensure timely resolution or escalation.
- Lead generation & follow-up up to meeting level.
- Collaborate with cross-functional teams, including sales, marketing, and customersupport, to align CRM strategies with overall business goals.
- Maintain accurate and detailed work records, interactions, and feedback in the CRM system.
INTERESTED CANDIDATES CAN APPLY OR CONTACT:
ANUSHKA GUPTA
8770187707
anushka.gupta@whiite-force.in