OPERATION MANAGER

Job description

Job Title: Manager – Operations

Location: Pune, India Company: Fittr

About the Role

We are seeking a Manager – Operations with 5-7 years of experience to oversee and streamline day-to-day business operations. The role requires a proactive problem solver who can balance strategic thinking with execution, ensuring efficient processes that support Fittr’s growth and scalability.

Key Responsibilities

● Manage daily operations to ensure smooth functioning across business units.

● Design, implement, and optimize operational processes, SOPs, and workflows.

● Coordinate with cross-functional teams (coaching, product, customer support, marketing, and finance) to ensure alignment and efficiency.

● Track and analyze operational performance metrics, providing insights and recommendations for improvements.

● Lead and mentor a small operations team; ensure accountability and timely execution of projects.

● Oversee vendor and partner management, including negotiations and contracts.

● Identify bottlenecks and resolve operational challenges proactively.

● Support leadership in planning, resource allocation, and execution of strategic initiatives.

● Ensure compliance with company policies, quality standards, and regulatory requirements.

Qualifications

● Bachelor’s or Master’s degree in Business Administration, Operations, or related field.

● 5-7 years of experience in operations management; prior experience in consumer tech, healthcare, fitness, or service-driven industries preferred.

● Strong analytical and problem-solving skills; ability to interpret data and drive decisions.

● Proven track record of process improvement and project management.

● Excellent interpersonal, communication, and stakeholder management skills.

● Hands-on experience with operations tools, CRM systems, or project management platforms.

● Highly organized, detail-oriented, and comfortable working in a fast-paced, high-growth environment.

Why Join Us?

At Fittr, you’ll play a key role in shaping the backbone of our business—ensuring that systems, processes, and people work seamlessly together. If you thrive on efficiency, problem-solving, and impact, this is your opportunity to help scale one of the world’s most trusted health and fitness platforms.

About Fittr

Fittr is one of the world’s largest online fitness and nutrition platforms, built on the mission to make health and fitness accessible, affordable, and achievable for everyone. With a thriving global community, evidence-based coaching, and a commitment to credible health knowledge, Fittr empowers millions to lead healthier liv