Research Associate

Job description

JD FOR RESEARCH ASSOCIATE

380006

New Jersey, Palo Alto- USAAhmedabad-India London- UK

About Us:

Mavrix is a global technology solutions company. As a Design, Build, and Maintain partner for leading

organizations worldwide, we take solution ownership across the value chain to help clients focus on their core,

innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our

domain knowledge and technical expertise, to solve complex business problems.

We partner with clients to operate as part of their extended team in ways that best suit their organization’s culture

and requirements.

Key Responsibilities:

Outbound Calling: Initiate outbound calls to international customers with the aim of promoting products/services,

addressing inquiries, and resolving issues. Communicate with customers via phone, email and chat

Work with internal departments to meet customer's needs and Data entry in various platforms

Market Research: Do the survey and research and connect international client through Email and LinkedIn.

Customer Engagement: Engage with customers in a professional and courteous manner, actively listening to their

needs, and providing relevant information.

Performance Metrics: Meet and exceed established performance metrics, including call quality, productivity, and

customer satisfaction targets.

Location:

Ahmedabad

Benefits:

• Competitive salary

• Paid holidays

• Incentives

• Job Type: Full-Time

Education:

• Bachelor's or Pursuing (Preferred)

Language

• English (Preferred)

Shift availability

• Night Shift (Preferred)

Azure House

Opp. Hasubhai Chamber, B/H Town Hall, Ellisbridge, Ahmedabad, Gujarat

For applying contact

Talent Acquisition Associate

White Force HR consultancy

Nayan Agrawal

9329931737

nayan.agrawal@white-force.in