Sales & Order Processing Executive

Job description

URGENT HIRING for Sales & order processing executive
Email ID: rahulk.kanojia@white-force.in 
Contact : 9300955707
Location- Mumbai
Experience 2- 3 years
Salary range upto 3.6lpa
Responsibilties
•    Responsible for entire retail sales in Mumbai, Navi Mumbai & at times outside Mumbai as per requirement 
•    Selling/ Promoting products to retailers both small and large. 
•    Visiting the retailers and all retail outlets on regular basis 
•    Analyzing the sales performance and solving the problems 
•    Maintain Existing Customers through good communication and negotiation skills 
•    Developing new customers in the designated area 
•    Ensuring Targeted distribution & display of products as per approved promotional Plans 
•    Anchoring achievement of Volume and Value targets by Month, QTR & Year 
•    Making a daily sales report and keeping a log and timely reporting to the sales manager 
•    Maintain secondary sales report and timely coordination with Distributors / Retailers for placing correct PO 
•    Processing of Customer Orders received through Web & mail. 
•    Responsible for complete order execution such as preparing order forms for production, packing list, Invoice and other related documents. 
•    Ensure accurate and timely delivery of orders. 
•    Answering calls politely and professionally to provide information about services and products. 
•    Record all order details in the database. 
•    Follow up to ensure that appropriate action has been taken on customer requests and complaints. 
•    Provide highest level of customer service and support to Customer. 
•    Preparing daily / weekly / monthly reports
•    End-to-end management of orders, from order initiation to the final delivery 
•    Act as a facilitator between operations team and the end customer 
•    Improve the overall end consumer experience 
•    Take customer calls and enable smoother order processing

Qualifications

•    Good Microsoft Excel skills. 
•    Should be a good team player. 
•    Good communications skills. 
•    Good listener and active problem solving skills. 
•    Honesty, reliability and punctuality is a must 
•    Ability to draft clear and concise email responses. 
•    Ability to handle pressure and work on tight deadlines. 
•    Having an efficient way of Handling Problems. 
•    Curious by nature who not only loves to work but also understands the industry dynamics 

Location: Mumbai

rahulk.kanojia@white-force.in 
Contact : 9300955707