Telecaller (Sales)

Job description

About Fur Ball Story: Fur Ball Story is India’s pioneer in Ayurvedic pet healthcare, offering natural, holistic solutions for cats and dogs. Our mission is to make pet wellness simple, effective, and chemical-free—using the time-tested science of Ayurveda. We're looking for enthusiastic animal lovers to help us bring this vision to more homes. Job Summary: We’re hiring a passionate and persuasive Telecaller (Sales). You will be responsible for connecting with pet parents, understanding their concerns, and recommending the right Ayurvedic products from our range for their pets’ health and wellness. Key Responsibilities: ● Make outbound calls to existing and potential customers to introduce and sell Fur Ball Story’s Ayurvedic products. ● Educate customers on natural remedies for common pet issues (e.g., digestion, immunity, anxiety, skin problems). ● Understand customer needs and guide them to the right products. ● Maintain and update customer records in the CRM. ● Follow up with leads, manage queries, and close sales efficiently. ● Meet or exceed weekly/monthly sales targets. Requirements: ● 1–2 years of experience (freshers are welcome too) in telecalling, telesales, or customer support—preferably in the pet care, wellness, or Ayurveda domain. ● Strong communication skills in English and Hindi (or regional languages if needed). ● A love for animals and understanding of basic pet care. ● Ability to explain products and benefits clearly and confidently. ● Comfortable working with sales targets and CRM systems. Bonus If You Have: ● Prior experience with Ayurvedic or herbal product sales. ● Knowledge of common pet health issues and natural treatments. ● Worked in a vet clinic, pet store, or pet healthcare brand. What We Offer: ● Competitive salary ● Training on Ayurveda for pets and ongoing product knowledge sessions ● Fast-growing, mission-driven team with pet wellness at its core ● Employee discounts on products.