Operations Executive

Job description

Role Overview

We are seeking a highly motivated and detail-oriented Operations Executive to join our Head Office Operations Team in Chennai.

The ideal candidate will have 2-4 years of experience in operations management, with a strong focus on supporting day-to-day activities, streamlining processes, and ensuring smooth execution across departments.

This is a hands-on coordination role offering exposure to all aspects of operational management — including process optimization, quality control, reporting, and inter-departmental coordination.

Key Responsibilities

• Assist in day-to-day operational activities and monitor progress to ensure timely and quality completion of tasks.

• Manage and track inventory levels, maintain stock records, and ensure accurate documentation.

• Coordinate with internal departments to facilitate seamless operations and resolve process-related issues.

• Track and analyze operational data to identify gaps and recommend improvements.

• Maintain proper documentation for inventory, vendor performance, and logistics coordination.

• Monitor external service providers to ensure adherence to Service Level Agreements (SLAs).

• Support the Operations Manager in planning and implementing strategies to improve efficiency and reduce costs.

• Prepare operational reports, assist in budget planning, and maintain MIS records.

• Ensure compliance with company policies, safety protocols, and operational SOPs.

• Provide administrative and analytical support to the Operations Department as required.

Key Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field.

• 2–4 years of relevant experience in operations or administrative coordination.

• Strong analytical, organizational, and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Proficiency in MS Office (Excel, Word, PowerPoint) and documentation.

• Ability to manage multiple tasks in a fast-paced environment.

• High attention to detail, accuracy, and process discipline.

• A proactive and self-driven individual who works well both independently and in a team setup.