Telecaller

Job description

Name of the position: call Center Agent 

Experience: Min 1-7 Years from voice or Non-Voice background.

Skills – Excellent Communication

Location – Chennai

Salary – 3 LPA 

Notice period -Immediate Joiners

Job Description:

• Inbound/Outbound Calls II Good Communication


• Perform script (with necessary adjustments) to ensure consistency of sales program


• Answer potential clients’ questions 

• Inform customers about the company's products/services and offers

• Train other telemarketers when required


• Manage inbound/ outbound customer calls in a timely manner


• Get leads that develop into new customers


• Communicate any problems, concerns or questions to supervisory staff


• Refer customer complaints to supervisor for quality control


• Communicate respectfully and politely with potential customers at all times