Telecaller

Job description

Name of the position: call Center Agent 

Experience: Min 1-7 Years from voice or Non-Voice background.

Skills – Excellent Communication

Location – Chennai

Salary – 3 LPA 

Notice period -Immediate Joiners

Job Description:

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  Name of the position: call Center Agent 

  
  

  Experience: Min 1-7 Years from voice or Non-Voice background.

  
  

  Skills – Excellent Communication

  
  

  Location – Chennai

  
  

  Salary – 3 LPA 

  
  

  Notice period -Immediate Joiners

  
  

   

  
  

  Job Description:

  
  

  
  
  • Inbound/Outbound Calls II Good Communication
  
  
  • Perform script (with necessary adjustments) to ensure consistency of sales program
  
  
  • Answer potential clients’ questions 
  
  

  
  

  
  
  • Inform customers about the company's products/services and offers
  
  

  
  

  
  
  • Train other telemarketers when required
  
  
  • Manage inbound/ outbound customer calls in a timely manner
  
  
  • Get leads that develop into new customers
  
  
  • Communicate any problems, concerns or questions to supervisory staff
  
  
  • Refer customer complaints to supervisor for quality control
  
  
  • Communicate respectfully and politely with potential customers at all times