Receptionist

Job description

Key Roles & Responsibilities

1. Front Desk Management

* Greet and welcome visitors with a friendly and professional attitude.

* Maintain the reception area to ensure it is clean, organized, and presentable.

* Manage visitor logbooks and issue visitor badges.

2. Communication Handling

* Answer, screen, and forward incoming phone calls.

* Handle inquiries via email, phone, and in-person professionally.

* Take accurate messages and ensure timely delivery to staff.

3. Administrative Support

* Manage incoming and outgoing mail, courier, and deliveries.

* Schedule appointments, meetings, and conference rooms.

* Assist with filing, photocopying, scanning, and data entry.

* Maintain office supplies inventory and coordinate replenishment when necessary.

4. Coordination & Assistance

* Coordinate with various departments for administrative tasks.

* Help HR with onboarding by providing forms, ID cards, and initial orientation materials.

* Support management in organizing office events or meetings.

5. Record Keeping

* Maintain visitor records, phone logs, and attendance registers (if applicable).

* Update internal contact lists and directories.

Required Skills & Qualifications

• Minimum qualification: High School Diploma or Graduation (preferred).

* Proven work experience as a Receptionist or Front Office Executive.

* Excellent verbal and written communication skills.

* Strong customer service and interpersonal abilities.

* Proficiency in MS Office (Word, Excel, Outlook).

* Ability to multitask and prioritize tasks efficiently.

* Professional appearance and positive attitude.