Customer relationship manager

Job opening at Mumbai

Location

Mumbai

Address

Mumbai

Employment

Full Time

Qualification

Any Graduate

Payment

300000 to 30000

Date Posted

2023 Oct,26

HR

Surbhi Dubey

Contact

surbhiwhiteforce@gmail.com

Mobile

9171720707

Job description



Customer Engagement: Proactively engage with prospective and existing customers through various 

 



communication channels, including phone calls, emails, social media, and in-person interactions. 

 





2.Customer Support: Respond to customer inquiries, resolve complaints, and provide solutions to any 

 



issues or concerns they may have. Ensure prompt and effective follow-up on all customer interactions. 

 





3.CRM Database Management: Maintain accurate and up-to-date customer records in the CRM 

 



database. Segment and categorize customer data for targeted marketing and personalized 

 



communications. 

 





4.Sales Support: Support the sales team in lead nurturing and conversion by providing relevant 

 



information and assistance to potential buyers. 

 





5.Customer Feedback and Surveys: Collect feedback from customers to assess satisfaction levels and 

 



identify areas for improvement. Conduct customer satisfaction surveys and analyze the results. 

 





6.Customer Retention: Implement strategies to foster customer loyalty and retention. Initiate loyalty 

 



programs and incentives to encourage repeat business. 

 





7.Communication and Marketing: Collaborate with the marketing team to create and execute customer-

 



focused communication campaigns, such as newsletters, special offers, and event invitations. 

 





8.Cross-Functional Collaboration: Work closely with various departments, including sales, marketing, and 

 



operations, to ensure a seamless customer experience and address any customer-related issues 

 



promptly. 


Job requirements

  • Experience: 1 to 3 Year.
  • Education : Any Graduate
  • Specilization : any graduate...
  • Skills :
  • Industry Type : Others
  • Status : Not Disclose.

Company Name : Ashish Interbuild Pvt. Ltd.

Website

About Company

Ashish Interbuild, with strong experience and a reputation of working within the disciplines of strictly controlled quality, time and budgetary parameters. Read more