KEY TAKEAWAYS A branch manager is an employee who oversees the operations of a branch of a bank or financial institution. The branch manager's responsibilities include managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues. Branch managers oversee the performance of other employees who work in their branches. Employers seek managers with experience, proven success, and leadership skills. Branch managers typically have undergraduate degrees in finance, accounting, or related fields of study.
