Sales officer

Job description

Job Title: Sales Officer Campany: Ganga Roller Flour Mill (GRFM) Location: Delhi West Job Summary: The Sales Officer at Ganga Flour Mills will be responsible for driving sales and expanding the customer base for our range of flour and related products. This individual will be a key representative of the company in the market, building strong relationships with customers, meeting sales targets, and ensuring high customer satisfaction. Key Responsibilities:  Sales Generation & Target Achievement: o Achieve assigned sales targets through both new customer acquisition and existing customer retention. o Promote and sell Ganga Flour Mills products (flour, grains, etc.) to wholesalers, retailers, and direct consumers. o Identify new sales opportunities and expand the company’s reach in the market.  Customer Relationship Management: o Build and maintain strong, long-lasting relationships with existing and potential customers. o Provide excellent customer service by understanding customer needs and ensuring timely delivery of products. o Resolve customer complaints and inquiries professionally and promptly.  Market Analysis & Reporting: o Conduct market research to understand industry trends, competitor activities, and customer preferences. o Provide regular sales reports and feedback to management to optimize strategies and improve sales processes.  Sales Presentations & Negotiations: o Prepare and deliver presentations to potential customers, highlighting the benefits of the company's products. o Negotiate contracts and pricing with customers to achieve sales objectives.  Product Knowledge & Promotion: o Maintain a strong understanding of all products and their features. o Assist in the development of promotional campaigns and marketing strategies to boost sales.  Collaboration with Internal Teams: o Work closely with the marketing, logistics, and finance teams to ensure smooth order processing and customer satisfaction.  Sales Documentation & Follow-up: o Prepare and maintain sales documentation such as quotations, sales contracts, and invoices. o Follow up with customers to ensure timely payment and successful order fulfillment. Requirements:  Education: o Bachelor's degree in Business, Marketing, or a related field. o Relevant certifications in sales or marketing are a plus.  Experience: o 2-3 years of experience in sales, preferably in the FMCG, food, or flour industry. o Proven track record of achieving sales targets.  Skills: o Strong communication and interpersonal skills. o Excellent negotiation and persuasion abilities. o Knowledge of the local market and customer base. o Ability to work independently and as part of a team. o Proficient in MS Office and CRM software.  Personal Traits: o Results-driven, goal-oriented, and motivated by challenges. o Ability to manage multiple priorities in a fast-paced environment. Web site- https://www.gangaflour.com/