Job opening at Bengaluru
Bengaluru
Bengaluru
Full Time
Any Graduate
2000000 to 2500000
2025 Dec,30
Danish Ahmed
danish.ahmed@white-force.in
6264800160
Monitor and support Orchestrator workflows, process executions,
queues, and system integrations to ensure continuous and error-free
operations.
∙Troubleshoot issues within ISPC modules, resolving workflow failures,
configuration errors, and integration defects across
upstream/downstream systems.
∙Investigate and resolve application issues involving Java, Spring
Boot, REST APIs, Angular, NodeJS, SQL, and MongoDB.
∙Analyze logs, application traces, API responses, and error patterns to
identify root causes and either resolve or escalate appropriately.
∙Perform data validation and debugging using SQL and MongoDB
queries to diagnose data mismatches, missing records, or processing
failures.
∙Support front-end issues related to JavaScript, HTML, CSS, Angular,
including UI rendering problems and API integration defects.
∙Collaborate with development and DevOps teams to validate and
deploy patches, fixes, configurations, and enhancements using Git-
based CI/CD pipelines.
∙Execute daily health checks, API monitoring, job/batch validations,
and environment readiness checks after deployments or maintenance
windows.
∙Handle P1 and critical incidents, being available for on-call support
during nights, weekends, and holidays as required.
∙Follow established Incident, Problem, and Change
Management processes with accurate and timely ticket updates.
∙Provide clear communication to business stakeholders, technical
teams, and incident bridges, ensuring transparency and timely status
reporting.
∙Work independently to triage issues, drive quick resolutions, and take
full ownership of incidents until closure.
∙Create and update runbooks, SOPs, and knowledge articles to
improve support efficiency and reduce repeated incidents.
∙Participate in post-incident reviews (PIRs), contributing analytical
insights and preventive recommendations.
∙Show strong analytical ability, attention to detail, and the capability to
quickly learn new tools, technologies, and platform enhancements.
∙Demonstrate excellent communication, active listening,
professionalism, and a proactive, self-motivated approach in a fast-
paced support environment.