Business Development Manager – Sales

Job description

Position Summary

We are looking for a Business Development Manager – Sales to lead a high-performing sales team and drive the complete B2C sales funnel — from lead qualification and counselling to final enrollment and revenue realisation.

The BDM will manage a team of Team Leads and BDEs/BDAs, ensuring smooth funnel management, high-quality conversions, and consistent revenue growth.

Employment Type: 6 months probation + Full-time

Key Responsibilities

1. 1. Sales Funnel Ownership
2. Own the end-to-end sales funnel — from lead assignment, qualification, and demo invitations to final enrollments
3. Drive Sales functions with high accountability for conversions.
4. Monitor and optimise key metrics: invite-to-show ratios, closure rates, conversion percentages, and revenue per enrollment
5. Ensure smooth handover between sales teams for high-quality funnel movement.
6. Achieve monthly and quarterly revenue targets through effective team management, sales conversion, and process excellence.
7. 2. Team Leadership
8. Lead and mentor Team Leads, BDAs, and BDEs across territories.
9. Coach teams on consultative selling, objection handling, pitching, and closing techniques.
10. Conduct regular reviews to monitor performance, ensure adherence to SOPs, and maintain CRM hygiene.
11. Implement structured training for productivity enhancement and process consistency.
12. 3. Process Excellence
13. Design and maintain standardised SOPs, pitch scripts, and frameworks for both pre-sales and closures
14. Identify bottlenecks across funnel stages and implement corrective actions.
15. Collaborate with internal teams to refine sales narratives, improve show-up rates, and increase conversion efficiency.
16. 4. Cross-Functional Collaboration
17. Coordinate with Lead Generation teams to ensure a smooth and timely lead flow
18. Parter with the Product, Marketing, and Operations teams to provide insights on audience behaviour and objections.
19. Work closely with Training and Demo Teams to align on walk-in and enrollment targets.
20. 5. Reporting & Analytics
21. Deliver detailed weekly and monthly reports on invites, walk-ins, closures, and revenue performance
22. Analyse data to forecast pipeline, set realistic team targets, and drive performance improvements.
23. Track and present performance dashboards for both pre-sales and closure funnels.

1. Qualifications & Requirements
2. Experience: 2–6 years in B2C Sales / Inside Sales / Business Development / Pre-Sales, preferably in EdTech / Upskilling / High-ticket B2C industries.
3. Leadership: Proven experience managing teams (BDAs/BDEs/TLs) with measurable revenue achievements.
4. Skills
5. Strong command over consultative selling, negotiation, and closing.
6. Excellent communication in English + one regional language (Marathi, Kannada, Malayalam, and Telugu)
7. Proficiency in CRM systems, call tracking tools, and sales dashboards.
8. Traits: Target-driven, data-oriented, process-focused, and thrives in a fast-paced environment.

Gourangna Soni

gourangnawhiteforce@gmail.com

8770897071