Backend Sales Coordinator

Job description

Key Responsibilities:

1. Handle order processing from distributors, retailers, and sales teams.
2. Coordinate with the warehouse, logistics, and accounts team for dispatches, billing, and payments.
3. Maintain accurate records of primary and secondary sales data.
4. Track and update distributor claims, schemes, and incentives.
5. Prepare sales performance reports and assist MIS teams in data consolidation.
6. Act as a point of contact between the sales team and internal departments for issue resolution.
7. Ensure timely communication of product availability, dispatch status, and order confirmations.
8. Support the sales team in achieving monthly/quarterly targets through backend coordination.
9. Follow up on outstanding payments with distributors/customers in coordination with accounts.
10. Maintain proper documentation and ensure compliance with company policies.

Required Skills & Competencies:

1. Graduate/Postgraduate in Commerce/Business Administration or related field.
2. 2–5 years of experience in backend sales coordination, preferably in FMCG sector.
3. Strong knowledge of MS Excel, ERP systems, and reporting tools.
4. Excellent communication and coordination skills.
5. Ability to multitask and work under pressure.
6. Detail-oriented with strong organizational skills.
7. If you are interested in this position, just revert me back with your confirmation mail & updated resume related to this Job description as soon as possible.