Student Sucess Consultant

Job description

Job Title: Student Success Consultant (Experience Centre)  Location: On-Site (Office-based)  Employment Type: Full-Time  Work Schedule: 6-day working || 10:30AM – 7:00PM  Start Date: January 10, 2026 The Role We are seeking passionate and dynamic individuals to serve as student-first mentors at our Experience Centre. As the primary point of contact, you will guide students through their study abroad journey—from shortlisting the right-fit courses to ensuring a seamless enrollment process. You will be responsible for fostering trust and delivering an exceptional experience. Key Responsibilities  Ownership of Student Journey: Manage a portfolio of students, including onboarding, detailed counseling, and regular follow-ups to ensure success.  Expert Guidance: Build a deep understanding of university admissions, intake cycles, and eligibility requirements (including exams like $GRE$, $GMAT$, $IELTS$, and $TOEFL$).  Relationship Management: Establish trusted relationships with students as their dedicated coach for all admission-related guidance.  Application Tracking: Regularly review student application progress to identify and resolve bottlenecks.  Post-Offer Coordination: Collaborate with the Visa team and international offices to ensure timely outcomes after an offer is received.  Sales Strategy Execution: Implement effective sales strategies and consistently meet target enrollment numbers during intake cycles.Education: Graduate degree in Business, Management, Psychology, or a related field.  Experience: 1 to 5 years of experience (Experience in Ed-Tech is a major plus).  Skills: * Strong B2C sales and negotiation skills with a student-first mindset. o Exceptional research and multitasking abilities. o Excellent verbal and written communication; ability to persuade and guide effectively. o Strong project management skills under tight deadlines. What We Offer  Growth: Massive ownership and opportunities to lead teams in a fast-paced "fail-fast" culture.  Environment: A young, enthusiastic team across tech, marketing, PR, and social media.  Mentorship: Access to a world-class mentorship network.  Impact: The chance to make a direct impact on students making life-changing decisions.  Benefits: Industry-leading perks and benefits.