Call center Agent

Job description

Website: https://www.sterlingholidays.com/

Dear Candidate,

As per discussion, please find the below details.

Name of the position: call Center Agent 

Experience: Min 1-4 Years from voice or Non-Voice background.

Skills – Excellent Communication

Location – Chennai

Salary – UPTO 3.5 LPA 

Notice period - Immediate Joiners

Job Description:

• Inbound/Outbound Calls II Good Communication


• Perform script (with necessary adjustments) to ensure consistency of sales program


• Answer potential clients’ questions 

·         Inform customers about the company's products/services and offers

• Train other telemarketers when required


• Manage inbound/ outbound customer calls in a timely manner


• Get leads that develop into new customers


• Communicate any problems, concerns or questions to supervisory staff


• Refer customer complaints to supervisor for quality control


• Communicate respectfully and politely with potential customers at all times