Job opening at Bengaluru
Bengaluru
Bengaluru
Full Time
Any Graduate
200000 to 300000
2026 Mar,06
Shivani Rajput
shivani.rajput@white-force.in
8109033707
Innoviti Technologies Pvt. Ltd. is a leading Payments-based Retail SaaS platform for enterprise brands and their SME channel partners. We are seeking an Executive to oversee day-to-day support operations for a team of support engineers.
The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delivering results in a fast-paced entrepreneurial environment.
As an Executive, you will be responsible for managing a team of support engineers, ensuring timely resolution of customer issues, and collaborating with other support and product leaders to prioritize software bugs.
You will also be responsible for mentoring and growing team members to develop their technical and soft skills, ensuring support inquiries are addressed in a timely fashion, and participating in status calls with clients and other team members.
Additionally, you will contribute to growing knowledge base with internal and client-facing content, document all communication via ticketing systems, and perform merchant onboarding and system changes for new requirements from merchants.
We are looking for a motivated and results-driven individual with a strong technical background, excellent communication skills, and a passion for delivering results in a fast-paced entrepreneurial environment.
If you are interested in this exciting opportunity, please submit your application with your resume and a cover letter explaining why you are the ideal candidate for this role.
We offer a competitive salary and benefits package, as well as opportunities for growth and development in a dynamic and innovative company.
Apply now to join our team and be a part of our exciting journey!