Dealer Success Manager

Job description

We are seeking a highly driven and dynamic Dealer Success Manager to partner with our clients Auto dealers to ensure the successful implementation, adoption, and usage of our tools and ecosystem. This is a field-focused role requiring frequent travel to dealer locations, working closely with them to drive operational excellence, resolve pain points, and enable long-term success.

The ideal candidate will have a strong understanding of dealership operations, excellent communication and interpersonal skills, and a proactive problem-solving attitude. As a Dealer Success Manager, you will be responsible for training dealer staff on SI tools and digital platforms, providing hands-on guidance and demonstrations, and escalating issues to the central SI team.

You will also be responsible for monitoring dealer engagement, tracking usage metrics, and driving consistent improvements in digital enablement. If you are a customer-focused, tech-savvy individual with a passion for driving business growth, we encourage you to apply for this exciting opportunity.

Key responsibilities include:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for driving business growth, we encourage you to apply for this exciting opportunity.