Process Executive – Consumer Lending

Job description

Key Responsibility Area:

The fundamental duties & tasks the define the job are:

1. Review loan applications for completeness and accuracy.
2. Collect, verify, and update borrower information (income, employment, assets, property details).
3. Order and track third‑party reports: credit, title search, flood certification, VOE/VOI, insurance verification, etc.
4. Ensure disclosures (LE, CD, ECOA-related forms) are initiated within required timelines.
5. Maintain accurate data entry in LOS systems (e.g., Encompass, Empower, Fusion, MSP).
6. Coordinate with loan officers, borrowers, and vendors for pending requirements.
7. Prepare the file for underwriting review by ensuring all required documents are in place.
8. Validate borrower documentation including income statements, pay stubs, W‑2s, bank statements, and tax forms.
9. Perform basic income calculations under guidance of an underwriter.
10. Review title reports, insurance documents, and property‑related records for discrepancies.
11. Identify and flag risk items or missing information prior to underwriting submission.
12. Update and clear minor underwriting conditions as permitted under process guidelines.
13. Prepare and review closing documentation packages, including:
14. Note
15. Agreement
16. Mortgage/Deed
17. Right to Cancel (RTC)
18. State‑specific disclosures
19. Validate accuracy of final loan terms (credit limit, draw amount, APR, fees).
20. Ensure all pre‑closing conditions are cleared before releasing the package.
21. Coordinate with title companies and notaries for scheduling closing appointments.
22. Review executed closing packages to ensure completeness and compliance.
23. Assist with indexing and archiving loan documents post‑closing.

Eligibility Criteria:

1. Education – Graduates ( Pursuing graduation / undergraduate with strong interpersonal skills )
2. 1–3 years of experience in US mortgage/HELOC processing or relevant financial operations.
3. Strong understanding of basic US mortgage/HELOC concepts.
4. Knowledge of key compliance requirements (TILA, RESPA, ECOA) is an advantage.
5. Experience working with LOS platforms preferred.
6. Excellent communication skills and ability to work in US time zones.
7. Strong analytical ability and attention to detail.
8. Good MS Excel and documentation handling skills.

Essential duties and responsibilities:

1. Comply with data integrity and security policies
2. Follow required procedure & guidelines

The ideal candidate for this role would have:

1. Verbal & written communication skills along with active listening
2. Average Analytical skills
3. Quick Learning Ability
4. Ability to multi-task, set priorities & manage time effectively
5. Attention to detail
6. Prior experience in HELOC underwriting support or closing documentation review.
7. Experience in mortgage operations.
8. Exposure to title, insurance, and property documentation review.