Name of the position: Customer AssuranceExperience: Min 3-7 YearsSkills : Excellent Communication,AAC collection, Facilitate Bookings, Relationship building, Collecting Leads,EMI collections.Location : MumbaiSalary : good hike on current ctcJob Description:o Holiday Planning: Meeting customers for facilitating holiday bookings andeventually collecting AAC / ASF.o Collection :Meeting customers through field visits and collection of overdueEMIs and ASF / AACo Retention: Meeting customers who have sent a cancelation request, resolve theirissues and retain them.o Relationship Building Calls & Attending Branch Walk inso Revenue Enhancement: Relationship building and increasing revenue by way offoreclosures and payment plan change.o Generating Referrals: Post-holiday calls are made to obtain member feedbackand generate referrals and leads.
