Technical Support Executive

Job description

Job Description:

Company Name : Atomberg technologies pvt Ltd

Job Title: Technical Support Executive

Experience: 1-3 years

Qualifications: ITI or Diploma in Electrical or Electronics Engineering

Responsibilities:
1. Handle customer and technician inquiries effectively.
Offer support through email, messages, and phone calls as required.
2. Maintain records of all incoming and outgoing inquiries and responses.
3. Proficiency in using Excel and Google Sheets for data management.
4. Create and manage presentations using MS PowerPoint.
5. Utilize your technical knowledge of electronics to assist customers and technicians.
6. Basic computer knowledge for seamless task execution.
7. Efficiently manage processes and tasks.
8. Excellent English communication skills for clear and effective interactions.
Location- Pune