Job description
Examining and talking to patients to diagnose their medical condition
Management of medical/health problems presented by patients
Working cohesively with the team at the center comprising nutritionists and center manager
To achieve monthly center targets
Patient/client consultation: Check BP, pulse and do the Prakriti analysis
History taking, diagnosis, investigation recommendations, planning herbs
Preparation of suitable plans for the patient as per his/her condition
Advising patient/client how to take appropriate herbs and advising lifestyle changes for
Management of weight and medical condition
Patient health monitoring: Regular follow-up with patient/client to review progress and
Health
Review impact of plan on weight and overall health of client. Make appropriate
Modifications in plan accordingly
Documenting and keeping record of treatment. Apprising other team members of the same.
Counseling the client as a mentor to continuously educate on how to improve health
Consulting senior technical team member for clarifications and changes in plans
Participate in ongoing trainings to upgrade knowledge base and skills
About Company
Why work at Health Total?
The most renowned and respected organization in the health and wellness industry in India
Opportunity to work with top medical experts and nutritionists under the tutelage and training
of renowned Nutritionist, Columnist, Author and Founder Director of Health Total—Anjali
Mukerjee
Continually grow with the organisation
Exposure to a vast, exclusive
and varied client base across India
A safe, motivating environment to work in
Desired profile
Graduate or higher
Strong sales and customer service attitude and experience
Strong communication skills in English, Hindi, Marathi
Knowledge of MS word and Excel.
Working in Healthcare services in a similar position will be an advantage.
Resolving customer queries.
Be able to drive monthly targets for centre
Strong convincing and counselling skills
Competently handling centre and proactively addressing challenges
Willingness to continually learn and grow
Willingness to work in a team, as a team
Must be open to occasional changes in location
Role & responsibilities
Responsible for business deliverables for driving sales and achieving business targets
Responsible for the supervision, direction and coordination of the day-to-day operations at the
centre
Planning and coordinating daily work assignments and operations
Handling front desk activities
To constantly monitor the level of service quality at the centre and devise strategy to improve
any shortfalls
To ensure client satisfaction and maximize sales
To work cohesively with the team at the centre comprising doctors and nutritionists to monitor
the progress of all clients
Ensuring doctors and nutritionists follow stipulated best practices
Ensure all documentation, record keeping is completed by self and the team
Coordinating all aspects of patient care with the appropriate team members
To interact with patients/clients visiting at the centre and make them comfortable
Ensuring quality service to each client
To motivate the team for daily and monthly targets & maintain discipline amongst team
Monitoring and maintaining high standards of service and hygiene.
Managing and regulating stocks and supplies—of herbs and nutritional foods.
Checking and securing cash receipts.
Ensuring all payments, collections from clients are deposited to banks and maintain regular
accounting records.
Budgeting to ensure maximum profitability of the operation.
Escalating requests for repairs and other centre needs/issues
Ensuring client satisfaction by providing fast and efficient service
Work honestly and sincerely towards achieving the targets of the organization
Ensure regular maintenance of doctor and nutritionists cabins.
Ensure the clinic has all regulatory permits and certifications as required.
Location: Delhi, Mumbai, Pune, Bangalore
Timings: 10 am to 7 pm
Weekday off: Monday
Languages known: English, Hindi, Marathi
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