JOB DESCRIPTION AND SPECIFICATION DESIGNATION : Outlet Restaurant Manager REPORTING TO: Area Manager SECTION Kitchen DEPARTMENT Food And Beverage ADMINISTRATIVE RESPONSIBILITIES To approve leaves of the team members To prepare duty roster of the team members of restaurant To conduct the training for team members as per the training calendar To conduct performance appraisal of the team members To work out increments, promotions, transfers etc of the employees JOB SPECIFICATION FUNCTIONAL JOB DESCRISPTION To prepare the long-term plan of managing the restaurant To plan and prepare the calendar for various events and festivals To coordinate daily Front of the House and Back of the House restaurant operations To deliver superior service and maximize customer satisfaction To respond efficiently and accurately to customer complaints To regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Manage restaurant’s good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses To conduct the survey of similar restaurants for continual betterment in terms of revenue To decide the advertisement and publicity plans for promotion of restaurant To track the ratings of the restaurant on various web portals viz Trip Advisor and to implement the measures for improving the same To work out the rate contracts with corporate customers To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements etc To comply with all health and safety regulationsoverseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations. The Manager is also expected to guide employees to find new ways to generate revenue and enhance the customer experience. INTRESTED CANDIDATES CAN CONTACT ME : 9171730707 SHARE CV : shivani.samundre@white-force.in
