Sales Associate Customer focusSales Associate is expected to greet and welcome all walk-in customers and guide them towardthe clinic, promoting the free eye check-upHe/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-daytasks to deliver the best shopping experience to the customersHe/she must possess a basic understanding of the POS system to ensure that the transactions areprocessed effectivelyHe/she must be dedicated to customer satisfaction and must go beyond his means to resolve anyconcerns that the customer hasProductrecommendationWith the information received from the Optometrist and the customer, he/she will present thecustomer with an optimal selection of products. This opportunity may be used to strike aconversation and convert it into salesHe/she is expected to understand the unstated needs of the customer, ask relevant questions,and pick the right time to pitch the recommended solutionsAchieving salestargets & SOPadherenceSales Associate is expected to achieve the assigned target for sales, eye-test conversion, andreturns. He/she must follow all assigned SOPs diligentlyPost making the sale, he/she is responsible for coordinating with the customer for product pickup, after receiving due communication from the warehouse. He/she will verify the accuracy ofthe lenses fitted before handing over the product to the customer. In case of returns, he/she isexpected to understand the reason and try to resolve the same to control the return percentageStore upkeep &maintenanceHe/she is expected to maintain Lenskart standards of hygiene in the store with respect to theoverall display, frames, instruments, and other store equipment by cleaning them regularlyHe/she must ensure the security of all Lenskart equipment and ensure there is no shortage ofstock units or damage in the store Contact -shristi -6261912707
