Retail Store Manager

Job opening at Mumbai

Location

Mumbai

Address

Mumbai

Employment

Full Time

Qualification

Any Graduate

Payment

400000 to 700000

Date Posted

2024 Jan,04

HR

Dharna Shrivastava

Contact

dharana.shrivastava@white-force.in

Mobile

8959904707


Job description

We are looking for a passionate individual with excellent communication skills, good business judgement and
analytical thinking and superior organizational & time management skills. The person should have rich experience
ideally in furniture or home business and a good sense of business administration.
Role Responsibilities:
▪ Responsible for overall performance of the Studio – Business performance, Operational excellence, People & Process
related matters.
▪ Business performance – Achieve and exceed targets for key metrics – footfalls, conversions, sales, modular business
as applicable, outbound and B2B business as applicable, channel partner and design partner business as applicable,
buy on phone etc.
▪ Personally, contribute in an outsized proportion to target achievement of the Studio via intensive key
customer/partner facing interactions.
▪ Operational excellence – Ensure that key operational elements are executed perfectly – opening, closing, attendance,
projects etc. Oversee and actively manage the aspects of Studio Administration – upkeep, maintenance, oversight of
housekeeping staff, studio budgets (petty cash, consumables, amenities etc.), keep clean records of expenses in an
approved manner etc.
▪ People – Manage team actively, monitor performance, provide coaching for correction and development,
maintainand improve morale of the team by helping them to grow as professionals and also achieving their
immediate short-term business goals.
▪ Actively build skills in team members across – product knowledge, sales process knowledge. Do this both
directlyand by taking help from central resources, merchants etc.
▪ Follow due process with high adherence and integrity – recording data, managing people and their development,
interactions with customers and partners.
▪ Co-ordinate with Activation leadership and central teams to facilitate and align with on key projects including –
inventory audit and maintenance (core responsibility), projects involving fixed assets and visual merchandise etc.
▪ Provide regular and special updates/reports of the business performance, issues, competitive and market
intelligence etc. to Area Manager and leadership
▪ Make plans for in-store and local activities – events/initiatives to promote Studio in the catchment. Be the point
person for such activities that are driven centrally too.
▪ Take ownership for customer satisfaction for all in-store and associated, off-store, activities.


Job requirements

  • Experience: 3 to 6 Year.
  • Education : Any Graduate
  • Specilization : Any...
  • Skills :
  • Industry Type : Architecture / Interior Design
  • Status : Not Disclose.

Company Name : Pepperfry

Website

About Company

Pepperfry.com opened for business on 3rd January 2012 to give customers a wide selection of
amazingly priced Furniture and Home merchandize with a consistently great shopping
experience. Today, we are India's No1 online Furniture, Home and Living destination, offering
more than 50,000 products to spice up your home across categories like Furniture, Home Décor,
Furnishings, Kitchen and Pet Sup Read more