Customer relationship executive

Job opening at Gurgaon

Location

Gurgaon

Address

Gurgaon

Employment

Full Time

Qualification

Any Graduate

Payment

30000 to 400000

Date Posted

2024 Jan,08

HR

Kishita Dubey

Contact

kishita.dubey@white-force.in

Mobile

-


Job description











Position : Customer Relationship Executive 

Location : Gurgaon Sec 48, Iris tech park, well done Building.

Salary : Good hike in current CTC

Qualification : Any Graduate

Job Type : Full time, Permanent

Work mode : Work from Office

Working time : 10am to 7pm 

Working Days : 6 days of working 

 

Role: CRM Executive

 

Handling the queries of the customer in the chat (30%) or via call (70%).
Handled customer complaints calmly and professionally
Providing positive solutions to uphold company reputation.
Resolved customer complaints via call or by mail
Responded to customer request for products, services, and company information.
Answered customer telephone calls promptly to avoid on-hold wait times.Offered advice and assistance to customers paying attention to special needs or wants.

Responsible for customer handling and upselling and Cross Selling.

Responsible to give Product advise to the customer.

 


8982066707

 











Job requirements

  • Experience: 1 to 5 Year.
  • Education : Any Graduate
  • Specilization : any graduate...
  • Skills :
  • Industry Type : Wellness/Fitness/Sports/Beauty
  • Status : Not Disclose.

Company Name : Anveya

Website

About Company

Anveya is building powerful brands that create a positive impact for the consumer, the industry and the planet. Read more