CRM Executive

Job description

Dear Candidate
As per discussion over phone call following information are
given below :

Position : CRM

Location : Sector 48 Gurgaon iris tech park , well done
building.

Salary : Good hike in current CTC

Qualification : Any Graduate

Job Type : Full time, Permanent

Work mode : Work from Office

About Company :
Anveya is building powerful brands that create a positive
impact for the consumer, the industry and the planet. We're
transparent, direct-to-consumer, online-first in our approach,
and are focusing in the high-potential space of beauty &
personal care. This is a time of hyper growth and expansion
for the company. We are young, eager to experiment, to
create and to disrupt. We are an ambitious startup, looking
for people with high ownership and a bias for action who
share our vision and will help us make a difference to the
world.

Role: CRM Executive
Handling the queries of the customer in the chat or via call
Handled customer complaints calmly and professionally
providing positive solutions to uphold company reputation.
Resolved customer complaints via call or by mail
Responded to customer request for products, services, and
company information.
Answered customer telephone calls promptly to avoid onhold wait times.Offered advice and assistance
to customers paying attention to special needs or wants.