Customer Support Executive

Job opening at Jaipur

Location

Jaipur

Address

Jaipur

Employment

Full Time

Qualification

Any Graduate

Payment

20000 to 300000

Date Posted

2024 Feb,21

HR

Geeta Khatri

Contact

geeta.khatri@white-force.in

Mobile

9039220707

Job description


  • Attending training sessions to grow knowledge of products and to develop customer service skills.

  • Resolving phone, walk-in, mail, fax, and email customer inquiries.

  • Processing and logging incoming calls into the CRM system.

  • Identifying customer needs.

  • Forwarding and escalating inquiries to relevant individuals and departments.

  • Contacting customers to give them accurate feedback on the progress of their inquiries.

  • Providing outstanding customer service.

  • Updating customer information as required.

  • Maintaining confidentiality of information.

  • Performing other duties as the need arises.

Job requirements

  • Experience: 1 to 3 Year.
  • Education : Any Graduate
  • Specilization : Commerce...
  • Skills :
  • Industry Type : BPO / Call Centre / ITES
  • Status : Not Disclose.