Call Quality Analyst

Job opening at Noida

Location

Noida

Address

Noida

Employment

Full Time

Qualification

Any Graduate

Payment

100000 to 400000

Date Posted

2024 Mar,04

HR

Aashima

Contact

aashima.tharwani@white-force.in

Mobile

9201975265

Job description

1.Perform call audits according to defined parameters and standards and monitoring formats and provide data to management.


2. Monitor performance of call responses and provide actionable data to internal stakeholders.


3. Coordinate and facilitate quality sessions, provide feedback to process owners and assist in process improvement.


 4. Analyse, prepare and present date in measurable format to track progress.


interested ones can apply on 


aashima.tharwani@white-force.in


9201975265

Job requirements

  • Experience: 1 to 3 Year.
  • Education : Any Graduate
  • Specilization : commerce...
  • Skills :
  • Industry Type : Education / Teaching / Training
  • Status : Not Disclose.

Company Name : Leverage Education

Website

About Company

Leverage Edu helps students figure what they should do and where they should be at - wherever that be in the world - to realise their full potential. It helps students navigate & assess their journey thus far, matches them to personalised mentors, counsels them towards their higher education dream with an employability lens, and makes sure that everyone punched way above their weight to make dream Read more