Front Office Executive

Job description

ROLES & RESPONSIBILITIES -  Counselor: Global experience required  What you will do Take complete ownership for a group of students - including calling, on boarding, detailed counseling, regular follow-ups and overall responsibility of the students assigned.  Develop a deep understanding of the university admissions process and intake cycle.  Create a trusted relationship with students virtually as their Coach for any guidance related to University admissions and catering to their preliminary eligibility(GRE,GMAT) and language skills(IELTS,TOEFL etc..) as well  Review the progress of every student application on an ongoing basis to understand the current level of performance and bottleneck with different teams.  Build cross-discipline relationships in the organization, partnering closely with the Growth team, Student Counselors, Key Account Managers, Loan counselors, Test prep and other support functions while providing feedback and insights.  Execute the Post-offer management process alongside the deposits and ensure timely coordination with the Visa team and the International office.  Implement the nuance of sale strategies and ensure that the number of targets are met throughout the intake cycles.