Key Responsibility – Develop store strategies to expand store traffic and optimize profitability Ensure a consistent, quality store experience for customers: customer needs are met, complaintsare resolved and service is quick and efficient Drive sales of various airtel plans, plan upgrades & products - my airtel app, WYNK, airtel TV etc. Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring, andappraising job results Maintain inventory levels of airtel assets - SIM cards, dongles, Wifi devices Ensure adherence to pre-defined airtel SOPs to run store operations smoothlySkills Required Good communication and interpersonal skills Ability to analyze data and derive insights Customer centricity while taking all decisions Ability to drive large teams towards specific objectives Ability to monitor store transactions Digital Savvy, ability to manage digital assetsEd
