Sr Front office executive

Job description

1.Front Desk Management: Manage the reception area efficiently, ensuring a welcoming and professional atmosphere for clients, visitors, and staff. 2. Client Interaction: Greet clients and visitors warmly, answer phone calls, and respond to inquiries promptly and courteously. 3. Appointment Scheduling: Coordinate appointments and consultations effectively, maintaining a well-organized schedule for clients and staff members. 4. Information Dissemination: Provide accurate information regarding services, pricing, and packages offered by Advanced Hair Studio. 5. Administrative Support: Assist in administrative tasks such as data entry, filing, and maintaining records to ensure smooth operations. 6. Complaint Resolution: Address client concerns and complaints in a professional and timely manner, striving to provide satisfactory resolutions. 7. Team Collaboration: Collaborate with other departments and team members to ensure seamless communication and coordination of tasks. 8. Maintaining Cleanliness: Maintain cleanliness and tidiness of the reception area and ensure all materials and resources are well-stocked. 9. Promotional Activities: Assist in promotional activities and marketing initiatives to attract new clients and enhance brand visibility.