Admission Executive

Job opening at Noida

Location

Noida

Address

Noida

Employment

Full Time

Qualification

Any Graduate

Payment

300000 to 500000

Date Posted

2024 Mar,20

HR

Mili Chavhan

Contact

mili@white-force.com

Mobile

6264800152


Job description

RESPONSIBILITIES & DUTIES     
            
•    Engage with assigned leads and promptly initiate contact through the auto dialer system.
•    Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
•    Build rapport, credibility and establish trust with leads through effective communication and active listening.
•    Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. 
•    Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
•    Maintain accurate records of lead interactions and follow-up activities in the CRM system.
        
BASIC ELIGIBILITY CRITERIA      
            
•    Minimum of 1 to 3 years of tele-sales/tele-calling/BPO experience, with at least 1 year spent in a single company.
•    High school diploma [12th pass or equivalent] or graduate. 
•    Previous experience working a 6-day work week.
•    Currently working in the capacity of an individual contributor.
•    Proven track record of meeting targets in the existing company. 
        
SKILLS     
            
•    Excellent verbal communication skills with an emphasis on fluency in the English language.
•    Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
•    Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.
•    Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.


KEY PERFORMANCE INDICATORS      
    
•    Minimum 300 minutes of talk time over calls per day.
•    Schedule/book 5 Video Counselling [VC] sessions per day.
•    Connect with a minimum of 80% of your leads each day.
•    Consistently meet and exceed weekly revenue targets.


Job requirements

  • Experience: 1 to 3 Year.
  • Education : Any Graduate
  • Specilization : graduate...
  • Skills :
  • Industry Type : Education / Teaching / Training
  • Status : Not Disclose.

Company Name : whiteforce

Website

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