Telecaller Responsibilities: - Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of items. - Addressing clients' uncertainties, grievances, and suggestions on time. - Noting important details of each conversation. - Communicating verbal acceptances of offers to our sales team for closing. - Recording all successful and unsuccessful attempts to close sales. - Attending regular team meetings to clarify progress and performance-related expectations. - Conducting each of your functions with the utmost respect, regardless of others' dispositions. Telecaller Requirements: - High school diploma or equivalent. - Prior experience as a telecaller or similar. - Completion of a sales-related training program is preferred. - Computer literate. - Exposure to diverse viewpoints, cultural norms, and experiences. - Superb verbal communication. - Ability to switch your communication style on a whim. - Superb interpersonal, research, and record-keeping skills. - Capacity to receive critique without internalizing it.
