Service engineer

Job opening at Hyderabad

Location

Hyderabad

Address

Hyderabad

Employment

Full Time

Qualification

Any Graduate

Payment

500000 to 700000

Date Posted

2024 Apr,03

HR

Danish Ahmed

Contact

danish.ahmed@white-force.in

Mobile

6264800160


Job description

Responsible for: 



  • Design & adhere to quarterly visit calendar aligning to the AMCs maintenance & part-fitment for every geographic area. 

  • Ensure that all customer complaints are closed within 10 days for minor complaints without spares & within 1 month for major complaint, with spares 

  • Ensure that all planned visits are attended and completed satisfactorily & service reports are submitted in Salesforce on Daily basis 

  • Ensure/ Attend under warranty machines breakdown within 2 days of complaints received 

  • Ensuring advance payment is received as per agreed terms before service execution 

  • Ensuring payments are collected within timelines as agreed in Customer POs 

  • Minimizing accidents & incidents by adherence/ awareness of safety norms 

  • Pre delivery inspection of the machine as per customer PO and ensuring the proper functions of the machine before dispatch to customer. 

  • Process the warranty claims with OEMs within 2 days 

  • Submission of Service Reports to commercial department for Invoicing on daily basis 

  • Update status of quotations in Salesforce & share report with management on weekly basis 


Job requirements

  • Experience: 3 to 4 Year.
  • Education : Any Graduate
  • Specilization : Any...
  • Skills :
  • Industry Type : Oil & Gas / Energy / Power Infrastructure
  • Status : Not Disclose.