Telesales Executive

Job description

• Calling existing and potential customers to persuade them to purchase company products and services.


• Accurately recording details of customers’ purchase orders.


• Processing all customer purchases accordingly.


• Generating promising leads for the outside sales team to pursue.


• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.


• Developing and sustaining solid relationships with customers to encourage repeat business.


• Using sales scripts proffered by the company to drive sales and respond to customer rejections.


• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.


• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Telesales Executive Requirements:

• High school diploma or GED.


• Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.


• Certified Sales Professional (CSP) accreditation is advantageous.


• Proven experience working as a telesales executive.


• Proficiency in all Microsoft Office applications.


• The ability to follow scripts.


• Strong negotiation and consultative sales skills.


• Excellent organizational and problem-solving skills.


• Effective communication skills.


• Exceptional customer service skills.

INTERESTED CANDIDATES CAN APPLY OR CONTACT:

SIMRAN DSOUZA

9303440707

simran.dsouza@white-force.in