Telecaller

Job description

Job Title: Tele Caller - Oaks Overseas Education Consultancy

Location: Hyderabad and Visakhapatnam

Position Type: Full-time

Job Description:

We are seeking dedicated and enthusiastic individuals to join our team as Tele Callers. As a Tele Caller, you will play a pivotal role in engaging with prospective students and providing them with essential information about studying abroad. Whether you are a fresher looking to kick-start your career or an experienced professional seeking a new challenge, this position offers an exciting opportunity to contribute to our mission of empowering students to achieve their academic aspirations.

Key Responsibilities:

• Conduct outbound calls to prospective students who have expressed interest in studying abroad.


• Provide detailed information about educational programs, universities, admission requirements, and other relevant aspects of studying overseas.


• Assess the needs and preferences of prospective students to offer personalised guidance and advice.


• Follow up with leads via phone calls and emails to nurture relationships and facilitate the application process.


• Maintain accurate records of interactions with students in the CRM system.


• Collaborate closely with the counselling team to ensure a seamless transition for students from inquiry to enrollment.


• Stay updated on industry trends, educational institutions, and visa regulations to provide accurate and up-to-date information to students.


• Meet weekly and monthly targets for lead generation and conversion.

Required Skills and Qualifications:

• Excellent communication skills in English (both verbal and written).


• Strong interpersonal skills with the ability to build rapport quickly.


• Empathetic approach towards understanding the needs and concerns of students.


• Ability to work in a fast-paced environment and multitask effectively.


• Basic computer skills and familiarity with CRM software preferred.


• Prior experience in tele-calling, customer service, or sales roles is advantageous but not mandatory.


• Passion for education and a genuine desire to help students achieve their academic goals.


• Bachelor's degree in any discipline (preferred but not mandatory for fresher candidates).

Benefits:

• Competitive salary with performance-based incentives.


• Comprehensive training and ongoing professional development opportunities.


• Friendly and supportive work environment.


• Opportunity to work with a dynamic team and make a meaningful impact on students' lives.


• Flexible work hours (for part-time positions).

mail= sakshiwhiteforce14@gmail.com

mobile no. 919329931737