Customer care executive

Job description

Looking for:

 Seniors & Mothers who have dropped off the workforce but want to get back  Physically differently-abled folks who might have travelling constraints  Anyone who could not complete their education due to life happening at the wrong time  Everyone else is also welcome, but preference would be given to the above-mentioned folks.

About the job:

The Whole Truth is one of the fastest-growing and most loved brands in the country. We get this love because we are authentic: what we say is what we think is what we do is who we are. We also get this love because we live our values, one of which is consumer is family. The Customer Love function at The Whole Truth isn’t like customer support elsewhere. We invest significant time and resources in it with a simple premise: every interaction with a consumer, especially one which starts with a negative experience, is an opportunity to not just solve their concern or query and leave them satisfied, but to wow them and win them for life. The Customer Love function is at the forefront of consumer interactions, both reactive and proactive at the company, and is responsible for guarding the consumer experience pre, during and postpurchase.

Personality:

High on empathy

Patient

Easy to get along 

Skills:

Great verbal & written communication skills

Ability to anticipate & prevent, rather than just react & resolve 

Ability to use basic IT tools: spreadsheets, documents, emails, WhatsApp

Ability to learn specific IT tools: fairly simple ones 

Contact now- sakshi.rathore@white-force.in

mobile no.-9329931737