Customer Care Executive

Job opening at Navi Mumbai Panvel

Location

Navi Mumbai Panvel

Address

Navi Mumbai Panvel

Employment

Full Time

Qualification

Any Graduate

Payment

100000 to 300000

Date Posted

2024 Apr,20

HR

Mushira Khan

Contact

mushira@white-force.in

Mobile

8770897078

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Ensure timely revert to client queries /issues within a specified TAT 2. Meet the customer satisfaction goals and handle customer escalation wisely 3. Maintain accurate records and document all customer escalation, queries, and discussions 4. Manage the admin-related queries and work EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS: 1. Experience as a Customer Support Specialist or similar CS role 2. Experience using help desk software and remote support tools 3. Understanding of how CRM systems work 4. Excellent communication, written, and problem-solving skills -Multi-tasking abilities 5. Patience when handling tough cases

Job requirements

  • Experience: 1 to 4 Year.
  • Education : Any Graduate
  • Specilization : BBA...
  • Skills :
    1 sales
    2 Marol
    3 jlIqE0nCMxk
    4 c
  • Industry Type : IT-Software / Software Services
  • Status : Not Disclose.

Company Name : The Whole Truth Foods

Website

About Company

Good food is made of good ingredients.
This is the simple philosophy with which we make our products. We believe simple, homely ingredients, minimally processed, are the secret to nutritious, tasty food. Read more