Call center executive

Job description

• Inbound/Outbound Calls II Good Communication


• Perform script (with necessary adjustments) to ensure consistency of sales program


• Answer potential clients’ questions 

• Inform customers about the company's products/services and offers

• Train other telemarketers when required


• Manage inbound/ outbound custome Read more

  
  
  • Inbound/Outbound Calls II Good Communication
  
  
  • Perform script (with necessary adjustments) to ensure consistency of sales program
  
  
  • Answer potential clients’ questions 
  
  

  
  

  
  
  • Inform customers about the company's products/services and offers
  
  

  
  

  
  
  • Train other telemarketers when required
  
  
  • Manage inbound/ outbound customer calls in a timely manner
  
  
  • Get leads that develop into new customers
  
  
  • Communicate any problems, concerns or questions to supervisory staff
  
  
  • Refer customer complaints to supervisor for quality control
  
  
  • Communicate respectfully and politely with potential customers at all times