Implementing new technology solutions to meet departmental needs Monitoring network performance and troubleshooting issues with hardware or software to ensure optimal functionality Managing the IT staff by hiring, training, and supervising employees in order to ensure that they are able to perform their job duties Monitoring security measures and ensuring compliance with relevant policies and regulations Providing support for information technology infrastructure, including hardware, operating systems, applications software, and networks Managing the computer operations of an organization by providing help desk services to employees who have problems with their computers or other technology devices Coordinating with external vendors who provide maintenance and support services for hardware or software applications Providing technical support for computer networks and performing tasks such as software installation, virus removal, and backup recovery Planning, implementing, and maintaining an organization’s computer netwo
