Responsibilities:· Communicate effectively with clients and internal teams.· Handle customer complaints and provide appropriate solutions.· Gather and analyze customer feedback to improve services.· Coordinate and schedule work assignments for technicians.· Maintain accurate records and documentation.Requirements:· Any graduate with strong communication skills.· Previous experience in a similar role is preferred but not mandatory.· Ability to multitask and prioritize tasks effectively.· Proficiency in MS Office suite.· Excellent problem-solving skills and attention to detail.