Quality assurance (QA)

A quality assurance personnel is responsible for ensuring that products and services meet the established standards set by the company. Duties include maintaining strong overall quality control of products made by the company adhering to reliability, performance and customer expectation. Inspection of products is part of the job with the obligation to report and document findings. Depending on the organization, the typical job progression for a quality assurance is to a managerial role or a directorship.

• Create quality measurements to track improvement in products


• Execute quality improvement testing and activities


• Develop quality assurance standards and company processes


• Adhere to industry quality and safety standards


• Ensure products meet customer expectations and demand


• Create reports documenting errors and issues for fixing


• Work closely with the development team to improve existing products


• Maintain standards for reliability and performance of production