Primary Roles and Responsibilities: 1. Database Management: Maintain and update the company's database of clients, universities, and educational programs. Ensure data accuracy and integrity by regularly auditing and cleansing the database. 2. Application Processing: Manage the backend processes related to student applications, including document verification, application submission, and communication with universities. Coordinate with the admissions team to ensure timely and accurate submission of application materials. 3. Communication and Coordination: Serve as a point of contact between internal departments, facilitating communication and collaboration. Liaise with universities and educational institutions to gather information, resolve queries, and address any issues related to student applications. 4. Document Management: Organize and maintain digital and physical files of student documents, ensuring confidentiality and compliance with data protection regulations. Assist in preparing and compiling application materials, such as transcripts, recommendation letters, and personal statements. 5. Technical Support: Provide technical support to internal teams and clients, troubleshooting issues related to online platforms, applications, and software tools. Collaborate with the IT department to resolve technical issues and implement system enhancements as needed.
