Follow-Up Executive

Job description

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  Manage large amounts of incoming phone callsRead more

  
  
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    Manage large amounts of incoming phone calls
    
    
  
  
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    Generate sales leads
    
    
  
  
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    Identify and assess customers’ needs to achieve satisfaction
    
    
  
  
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    Build sustainable relationships and trust with customer accounts through open and interactive communication
    
    
  
  
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    Provide accurate, valid and complete information by using the right methods/tools
    
    
  
  
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    Meet personal/customer service team sales targets and call handling quotas
    
    
  
  
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    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    
    
  
  
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    Keep records of customer interactions, process customer accounts and file documents
    
    
  
  
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    Follow communication procedures, guidelines and policies
    
    
  
  
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    Take the extra mile to engage customers
    
    
  
  

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  Job requirements

  • Experience: 1 to 2 Year.
  • Education : Any Graduate
  • Specilization : Bcom...
  • Skills :
    1 Hardworking
    2 Leadership
    3 Good-Communication
    
  • Industry Type : Consumer Electronics / Appliances / Durables
  • Status : Not Disclose.

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  Company Name : Atomberg Technologies

  Website

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  About Company

  Atomberg is revolutionising household appliances in India. It is a company that focuses on tackling one problem at a time. Read more

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