Follow - Up -Executive

Job opening at Pune

Location

Pune

Address

Pune

Employment

Full Time

Qualification

Any Graduate

Payment

10000 to 300000

Date Posted

2024 May,17

HR

Geeta Khatri

Contact

geeta.khatri@white-force.in

Mobile

9039220707

Job description


  • Managing a team of representatives offering customer support.

  • Overseeing the customer service process.

  • Resolving customer complaints brought to your attention.

  • Creating policies and procedures.

  • Planning the training and standardization of service delivery.

  • Selecting and hiring new staff.

  • Monitoring the work of individual representatives and of the team.

  • Conducting quality assurance surveys with customers and providing feedback to the staff.

  • Possessing excellent product knowledge to enhance customer support.

  • Maintaining a pleasant working environment for your team.

Job requirements

  • Experience: 1 to 3 Year.
  • Education : Any Graduate
  • Specilization : Commerce...
  • Skills :
  • Industry Type : Consumer Electronics / Appliances / Durables
  • Status : Not Disclose.