Front desk executive

Advanced Hair Studio Company: Advanced Hair Studio Job Title: Front desk executive Location: Banjara Hills, Hyderabad, Telangana 500034 CTC: INR 40,000/Month + Incentives Experience Required: Minimum 5 years About Advanced Hair Studio: Advanced Hair Studio is the world’s most reputed name for hair transplant and hair restoration. With an exemplary record of success over more than 50 years, and with a clientele extending to Hollywood celebrities and sports personalities, our forte is providing a wide and cutting-edge range of hair loss treatments and hair growth solutions. With the phenomenal expansion of our services and outreach, we currently have more than 300 studios and alliances worldwide. Our hair regrowth center in India has achieved extraordinary success by catering to a large number of delighted clients and set a new benchmark in hair restoration in India. Job Responsibilities: 1. Front Desk Management: Manage the reception area efficiently, ensuring a welcoming and professional atmosphere for clients, visitors, and staff. 2. Client Interaction: Greet clients and visitors warmly, answer phone calls, and respond to inquiries promptly and courteously. 3. Appointment Scheduling: Coordinate appointments and consultations effectively, maintaining a well-organized schedule for clients and staff members. 4. Information Dissemination: Provide accurate information regarding services, pricing, and packages offered by Advanced Hair Studio. 5. Administrative Support: Assist in administrative tasks such as data entry, filing, and maintaining records to ensure smooth operations. 6. Complaint Resolution: Address client concerns and complaints in a professional and timely manner, striving to provide satisfactory resolutions. 7. Team Collaboration: Collaborate with other departments and team members to ensure seamless communication and coordination of tasks. 8. Maintaining Cleanliness: Maintain cleanliness and tidiness of the reception area and ensure all materials and resources are well-stocked. 9. Promotional Activities: Assist in promotional activities and marketing initiatives to attract new clients and enhance brand visibility. Requirements: 1. Experience: Minimum of 5 years of experience in a similar role, preferably in the hospitality, healthcare, or service industry. 2. Communication Skills: Excellent verbal and written communication skills in English and local languages, with a professional and friendly demeanor. 3. Customer Service: Strong customer service orientation with the ability to handle various client inquiries and concerns effectively. 4. Organizational Skills: Exceptional organizational and multitasking abilities, with keen attention to detail. 5. Tech-Savvy: Proficiency in using MS Office applications and familiarity with basic office equipment. 6. Adaptability: Ability to adapt to a fast-paced environment and remain calm under pressure. 7. Ethical Standards: High ethical standards and commitment to maintaining client confidentiality. 8. Team Player: Proven ability to work well independently as well as part of a team. If you meet the above requirements and are eager to be a part of a dynamic team dedicated to transforming lives through advanced hair care solutions, we invite you to apply for the position of Front Office Executive at Advanced Hair Studio.